Quality of Hospital Services and Satisfaction of Patients with HIV/AIDS Infection: A Cross-Sectional Study

Abstract

As the number of HIV/AIDS cases continues to rise globally, the demand for healthcare services is also increasing. The government continues to address HIV/AIDS through both prevention and treatment programs. Government policies have also contributed to improving the quality of services for people living with HIV/AIDS (PLWHA). However, the lack of facilities and healthcare services has emerged alongside the growing number of new cases. On the other hand, healthcare providers feel that they have already delivered quality services.